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Terms of purchase & GDPR

Payment & Delivery

All prices include VAT. In the shopping cart, you can see the total price including VAT, shipping, and any payment fees.
Payment and shipping terms are shown at checkout depending on your chosen options.

Delivery in Europe

  • Free shipping on orders over €20.

  • Orders are shipped with Postnord registered mail, delivered directly to your mailbox (not trackable).

Invoice Payments (Klarna)

When paying by Klarna invoice:

  • Receive the product before paying

  • At least 14 days to pay

  • No need to share card details

  • 14-day right of withdrawal according to EU law

  • Download your invoice at klarna.com

  • Option for partial payments

A credit check may be carried out. For full Klarna terms, see their website.

GDPR & Privacy

We comply with the EU General Data Protection Regulation (GDPR).
We store and process your personal data to fulfill your order and, if you subscribe, for marketing purposes.
We may share necessary delivery information with carriers (Postnord/DHL) and payment providers (Klarna).
You can request deletion of your data at any time, subject to legal obligations (e.g. accounting laws).

Cookies

We use session cookies to improve your shopping experience.
You can disable cookies in your browser, but this may limit site functionality.
We also use Google Analytics with IP anonymization.

Returns & Right of Withdrawal

You have a 30-day return policy from the day you receive your order.
The product must be unused, in its original packaging, and in sellable condition.

Before returning any item, you must contact us by email at:
📧 info@billigamobilskydd.se
We will provide you with detailed return instructions.

Return Shipping

  • The customer is responsible for return shipping costs, unless the product is defective or the wrong item was sent.

  • Returns must be sent as a letter or parcel (not cash on delivery).

  • Keep your postal receipt — you are responsible for the shipment until it reaches us.

Refunds

Once we have received and approved your return, we will refund the purchase price within 30 days via the original payment method.
If we send a replacement item, we cover the shipping cost for that item.

Uncollected Packages

Unclaimed packages will be charged a fee of €5.

Complaints

If your product is defective:

  1. Email info@billigamobilskydd.se with:

    • Your name

    • Order number

    • Date of purchase

    • Clear photos of the defect and the product’s model number on the packaging

Once approved, we will send you a replacement item along with a prepaid return envelope for the defective product.